Returns & Exchanges
At CARZILLA, we want you to be completely satisfied with your high-performance fashion, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that getting the right fit or style is as fast and efficient as our brand aesthetic.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all CARZILLA tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned items for quality assurance, we will process your refund or ship your exchange within 5-7 business days.
